Privacy Policy

TiendaMTB.com as a business based in Spain is subject to the Data Protection Law (LOPD) and the new European GDPR regulation. We care about keeping up with the regulations and protecting our customers' data as much as possible.

Cookies:

This website uses cookies both own and third (small text files that web servers save in the user's computer to determine preferences when browsing a website and, in certain cases, may contain personal data). Click the following link to learn more how we use cookies.

YouTube Plugin, Links to Social Media:

We do not use plugins for Facebook, Twitter, Whatsapp and Instagram on our website. The displayed icons merely present links to these social media platforms. Hence, no data is transferred to the servers of the companies named above unless you actively click on these links.

Our website contains embedded YouTube videos, as a consequence, YouTube plugins are used. YouTube is part of Google Inc., California, USA. As soon as you access a website containing an embedded YouTube clip, this plugin automatically contacts a YouTube server. The YouTube server is located at YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. Data containing information on the websites you have visited is submitted to the YouTube server. In case that you are logged into a YouTube account, this information will be matched to this YouTube account. You can block this data transfer by logging out of the YouTube account. More information regarding data collection and data usage can be found under the following link:

https://www.google.de/intl/en/policies/privacy/

Data collected by the server:

In addition to the data collected in forms, every server of web pages collects the following information:

• Type and version of browser

• Operating system used

• URL reference

• IP adress

• Server request time

These data can not be attributed to specific people, these data are not combined with other data sources, and in no case are they transferred to third parties. We reserve the right to verify this information at a later date, if we become aware of any specific indication of illegal use.

Newsletter

If you wish to receive the Newsletter that our website offers, we ask for an email address, as well as information that allows us to verify that you are the owner of that address and that you accept to receive the Newsletter. No additional data is collected. We use this data exclusively to send the requested information and we do not pass it on to third parties. You can revoke your consent for the storage of the data, the email address, your area of ​​interest as well as the sending of Newsletter from your user section or by writing to

Personal Data Protection:

TiendaMTB.com informs the user of the existence of a file in which the personal data you provide to us through the various forms are saved. This file is created with the aim of handling requests for information made by the user through the website, manage product sales and services provided by TiendaMTB.com. We can use it to give updated information on products  and services from TiendaMTB.com, if the user accept it.

In the forms of collection of personal data, we inform the user clearly of those questions or fields that are mandatory or voluntary form filling. If you don't provide the required information may make it impossible to provide the service requested by the user.

(TiendaMTB.com) is the person responsible for the automated file, ensuring full compliance of Protection of Personal Data, and so, according to the LO 15/1999, users and customers are informed and give consent to the inclusion of their data to the automated files. These files have been registered with the Spanish Data Protection Agency (www.agpd.es) as required by applicable law, registration codes assigned: 2141480172.

Also, the user can exercise their rights of access, rectification, cancellation, opposition and any other regarding their personal data by writing to the following email address:

You can also exercise these rights by writing to the following address:

TiendaMTB.com

TiendaMTB.com undertakes not to transfer to third parties the personal data that the user communicates, and to take the necessary security measures to prevent alteration, loss or unauthorized access, depending on the state of technology in each time. However, the user should be aware that Internet security measures are not foolproof and that security begins at the user's own computer.

TiendaMTB.com not store or have access to information of the payment methods used by users as cards or checking accounts. If in the future you have problems with such payment you can be sure that such information has not the origin in our servers, because we do not have it. This release us from any liability in case of reaching occur.

The use of certain payment methods, or extending product information on websites of manufacturers and distributors, implies that the user visit web sites of third parties that have their own regulations and Privacy Policy. In TiendaMTB.com we inform the user when he will be redirected to the page of a third company, being at the user's decision to access this site, TiendaMTB.com exempting any liability of any fact which might befall following the visit to such external site.

In particular, we use the payment gateways of Redsys Servicios de Procesamiento. SL (C/ Francisco Sancha, 12, 28034 Madrid, Spain) and PayPal (Europe) S.à.r.l. et Cie, S.C.A.,( 22-24 Boulevard Royal L-2449, Luxemburg), both of recognized prestige. You can consult the privacy policies of these companies in:

Redsys: http://www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf

PayPal: https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#2